Overview

2 weeks Assessment Phase Site Survey SLAs OLAs Define requirements and Objectives Evaluate Resource Prepare Assessment report Make assessment decision 2 weeks Knowledge Transfer Preparing handover documentation Training and knowledge transfer System Testing & verification Support during the transition 2 weeks Shadow Operation Co-work between client & Insight system Trial Operation Evaluation & Test Result Adjustments and Improvements Reporting Results Decision to Proceed with Full implementation 2 weeks System performance Check Issue Identification and Resolution System Optimization Ongoing Training & Support System Updates & Upgrades Effectiveness Evaluation & Reporting