Service-Led Approaching Infrastructure Solutions
Comprehensive IT Service Portfolio for Modern Business
Driving Agility, Security, and Cost Optimization Across Your Enterprise
We don’t just deploy technology; we deliver strategic, end-to-end solutions designed to maximize your IT investment and ensure reliable performance. Our approach covers every layer, from foundational physical infrastructure and high-speed networking to advanced cloud architecture and enterprise cybersecurity
Why Our Expertise Drives Your Business Growth
Focus on Security, Growth, and Return on Investment
We offer integrated solutions that simplify IT complexity. Discover how our highly certified expertise ensures maximized efficiency and long-term cost optimization for your business in every phase of the IT lifecycle
Design, deploy, and optimize core networks and physical systems. Your IT platform is stable, scalable, and ready for future growth
Proactive 24/7 post-deployment management, including regular system updates and reviews to maximize efficiency and uptime
Comprehensive, modern protection including SASE/SSE, ZTNA, and CASB to secure users, cloud applications, and hybrid environments
Implement reliable hybrid cloud strategies for infrastructure, cloud migration, and optimized IT environments and processes
Integrate IdPs (SSO/MFA) like Azure AD, OKTA, or Ping Identity for secure and seamless user access across all enterprise platforms
End-to-end consulting, assessment, planning, solution proposal, and comprehensive project execution support and delivery
Our Tiered Support Model: Fast, Reliable, and Comprehensive
We provide multi-channel support designed around speed and efficiency. Our tiered model ensures issues are categorized quickly, escalated, and resolved by certified expert
Call Support
We receive the call, analyze the issue, and provide client guidance. We then escalate, resolve the issue, and carefully assess satisfaction
Email Support
We categorize the email, then analyze and respond with a solution. We handle escalation, document support, close the ticket, and request feedback.
Remote Support
Upon request, we initiate a remote session to diagnose, troubleshoot, and escalate. We conclude by testing, confirming, documenting, and requesting feedback
Onsite Support
We prepare and arrive onsite, diagnosing and troubleshooting the issue. We perform testing, document support, and close the ticket upon client feedback
Our Globally Certified Engineers
Our team of experts holds leading industry certifications
At ISS Technology, we prioritize continuous skill development, ensuring our engineers stay ahead of technological trends. By mastering both On-Prem (on-premises) and Cloud (AWS, Azure, Google Cloud) technologies, our team can seamlessly integrate and manage hybrid solutions, delivering optimal performance and robust security for your business environment.
